Following the guidance set out by the UK Government and the RICS, we’ll be asking our customers and our surveyors to take a few extra precautions in these extraordinary times.
Please watch our short video to find out what to expect when an e.surv surveyor visits your property, and read our Safety and Wellbeing Charter which is available in 11 languages.
Alternatively, please browse through the FAQs below or get in touch if you have any questions.
Over recent weeks, we have welcomed the change in legislation that enabled a gradual return to physical property inspections for surveys and mortgage valuations. We’re now able to conduct physical property inspections across the UK (unless localised lockdown applies) and we’re pleased to get back out into our local communities to support those seeking to complete property transactions.
While the restrictions on social distancing have been relaxed, we will still be asking our surveyors and customers to take extra precautions before and during property inspections. For more information, watch our short video and take a look at our Safety and Wellbeing Charter. You can also read our Risk Assessment Certificate, which sets out our commitment to the ongoing health, safety and wellbeing of everyone we work with.
Due to the in-depth and structural nature of the Building Survey and the length of time the surveyor is required on-site, we are not yet undertaking Building Survey inspections. As soon as this position changes, we will update our website.
Now that the lockdown restrictions have been relaxed, we’ve recommenced physical inspections and are working as hard as we can to clear the backlog of valuations and surveys.
Please don’t send anything via post as our offices are closed while our colleagues work from home.
Please email your CV to recruitment@18.133.219.160, but be aware that there may be a delay in responding to your email due to COVID-19.
As a responsible business, the safety and wellbeing of our colleagues, customers, householders, and the wider public is our overriding priority. Our response to the COVID-19 pandemic continues to be led by the Government guidance and the protocols set out by our professional body, the Royal Institution of Chartered Surveyors (RICS).
To help you understand what to expect before and during the property inspection, we have created a Safety and Wellbeing Charter which is available in 11 languages. Alternatively, please take a look at our short video.
Like so many businesses across the UK and indeed the world, the impact of COVID-19 has transformed the way we work. With offices closed and the majority of colleagues forced to work from home, we turned to technology to maintain communication and sustain business activity.
In response to the high rates of COVID-19 infection in the community, the UK Government confirmed an extended localised lockdown in parts of Leicester and the wider conurbation, with specific measures eased from 24 July 2020.
How was #SurveyorKev’s first day back ‘on the ladders’ after lockdown in Scotland?
If you have a question, please don’t hesitate to get in touch on 0800 169 9661 or email helpline@esurv.co.uk.
