I'm concerned about leaving the surveyor alone in my property.
To ensure that we meet our contractual and legal obligations, all e.surv and Walker Fraser Steele employees (including contractors, consultants and agency workers) are subject to a series of pre-employment screening checks. This includes the completion of a Disclosure and Barring Service (DBS) check before employment begins. If the DBS is unsuccessful, the candidate will not be employed.
Are you carrying out inspections in all types of properties and for all types of mortgage application?
We are now conducting physical inspections in England, Northern Ireland, Wales and Scotland for all categories of property and mortgage application.
Due to the in-depth and structural nature of the Building Survey and the length of time the surveyor is required on-site, we are not yet undertaking Building Survey inspections. As soon as this position changes, we will update our website.
Is Walker Fraser Steele providing Home Reports in Scotland during COVID-19 pandemic?
We are currently carrying out the physical property inspections required for a Home Report, with the necessary safety measures in place.
I have an outstanding mortgage application. What will happen next?
We understand how frustrating it is to be stuck in the mortgage application process during this period of uncertainty. If you’re wondering what will happen with your mortgage application, please speak to your lender or mortgage broker as each individual case will be different.
My lender/broker has advised me that you’re unable to carry out a remote valuation on the property I’m hoping to buy. Why is this?
We work directly with each mortgage lender to determine the risk-based rules around remote valuation and each lender has a different set of criteria. A number of factors determine whether a case is suitable for a remote valuation, including the Loan-to-Value (LTV) percentage and the age or style of property. To find out why your case is not suitable for remote valuation, you should speak with your mortgage lender directly.
I’m thinking about proceeding with my property purchase without a survey. What are the risks?
Just as you wouldn’t buy a used car without full-service history, we recommend investing in a survey before you proceed with your purchase. It’s important to remember that a valuation conducted on behalf of your mortgage lender is not the same as a comprehensive survey. Only an independent survey conducted by a RICS-registered surveyor provides you with a complete picture of the property you are thinking of buying and can uncover defects that may prove costly to repair.
Have e.surv’s offices been closed during the COVID-19 pandemic?
Yes, all of our offices have been closed throughout the pandemic to minimise the risks. However, to ensure we continue to offer uninterrupted support to our clients and customers, many of our colleagues are working from home and can be contacted in the normal way.
Is e.surv using the Government’s Job Retention Scheme?
Yes, we used the Government’s Job Retention Scheme to furlough a number of colleagues during the first national lockdown.
Is e.surv still recruiting surveyors during the COVID-19 pandemic?
We’re always delighted to hear from surveyors interested in joining our team or keen to find out more about life at e.surv.
Please email your CV to email@example.com, but be aware that there may be a delay in responding to your email due to COVID-19.