The e.surv story began in 1989 when, as GA Valuations, we formed a subsidiary of general insurance provider, General Accident. In 1992, the valuation business was separated from the company’s estate agency division and in 1999, on the cusp of a new millennium, we rebranded as e.surv Chartered Surveyors. General Accident (then known as CGU) merged with Norwich Union in 2000 – the same year that we took our first valuation booking over the internet. We’ve been tracking and reporting everything online ever since. Of course, what seemed like futuristic technology back then now forms part of daily life, but that hasn’t stopped us from trying to find new and better ways of doing the things that make a difference to our customers.
It wasn’t until 2004 that e.surv and our sister company, Your Move, left Norwich Union, and LSL Property Services PLC was formed. The Group continued its expansion through the acquisition of Reeds Rains Estate Agency, Homefast Property Lawyers, St Trinity Asset Management (formerly Halifax Corporate Services) and Templeton LPA. In 2006, LSL Property Services plc was listed on the UK Stock Exchange in a £220m flotation and today, it remains one of the country’s leading providers of residential property services.
And e.surv? We’ve remained profitable despite experiencing some of the worst conditions in the UK housing market for over 25 years and have gone on to win award after award within our industry. We’re very proud of the award-winning business we’ve built, and of the people we call clients and colleagues. Given our success to date, imagine what we can achieve together in the future…
We work collaboratively with our partners to deliver solutions that drive success for all.
To lead the UK in residential property risk and surveying services – trusted for our expertise, driven by innovation, and to be the strategic partner of choice.
We bring our Environmental, Social, and Governance (ESG) commitments to life through our Sustainability Programme. At the core of this initiative is our culture—deeply rooted in caring for our people, supporting our communities, and protecting the environment. We are dedicated to becoming a net zero business by 2040, creating a workplace where people thrive, giving back to the communities we serve, and operating with integrity and responsibility in everything we do.