Customer testimonials
“The service from e.surv has been very good, the vendor even got in touch with Shooter’s Estate Agent to tell them how professional the surveyor was!”
“Excellent service! The report highlighted a problem with the garage and the vendors are now having a new roof fitted to it before we exchange. If we hadn’t had the survey we would have ended up with the bill in the future.”
“I love your site. I thought I should have a full Structural Survey but your information centre really helped me understand your products and the HomeBuyer I’ve received is just what I needed and cheaper too!”
“From start to finish the service was excellent. I’m especially pleased that you called to check I’d had my report and to ask if I had any questions with it ? no surveyors have ever done that for me before.”
“We're so pleased we instructed this survey; we're going ahead with the purchase but we've been able to negotiate a reduction in the asking price - thank you!”
“I would like to thank you and the company for your services, which I found to be very professional and efficient. Please thank my surveyor, Paul Aggett, for such a fast turnaround. I would definitely recommend your company to my friends and colleagues.”
“We were very happy with the service ? it was such a straightforward process. We’ve decided against this house but we’ll order another HomeBuyer Report from your website when we’ve seen the next one.”
“We’ve moved a few times but we’ve never had someone look after us like you have. You have been very patient and always there when we needed you. My sister is moving soon and I have given her all of your details.”
"I am not inclined to offer positive praise to an employee of an organisation that I am dealing with, because normally the service given is usually abysmal.
However in this case dealing with you has been an absolute pleasure.
I have had reason to contact your organisation on a number of occasions regarding the above and every time not only have you been polite and totally professional, you were also aware of of our dealings with my lender and you have an depth knowledge your company's services. You also remembered me and the previous converations we had.
AMAZING, I have never contacted an organisation before and been given such good personal service, usually I just get what is clearly a total 'fob off', and you rang back when you said you would to inform me of developments.
You have no idea how refreshing it is to deal with someone who actually does what they say they will do, all to often with other companies a call back never happens, just another 'fob off'.
You are a credit to your organisation for the manner in which you carry out their business, which ultimately reflects on them.
I wish you the best of luck with your career and swift advancement within the same."
“As I work in the building trade and know a lot of different people in the trade this report was perfect for me as I didn't need advice from the surveyor. The report itself confirmed what I thought I knew about the property, it was just what I needed. “
“The service was beautiful and the report was more detailed than I expected and easy to read, I like the clear colours. The staff were friendly and the service was fast. Excellent!”
“Fantastic service - really pleased. So lovely to have excellent service for a change! Thank you for all your help - would definitely recommend to anyone!! Shasna was efficient, helpful and friendly and our surveyor could not be more helpful. Calls were returned when promised and assistance given in understanding the report. Really could not ask for more.”
“The service we received was perfect, we were told that the report would be ready in 5 working days but it was ready in 2 and we were very grateful for it. The report was very helpful and easy to follow and read even for someone who's native language is not English. Thank you.”
“The communication with e.surv was excellent and the report was exactly what I needed, keep up the good work.”
|